Here are the answers to our most asked questions. Can’t find what you’re looking for? We’re sorry about that, please get in touch so we can provide the information you need:
Contact us >

Frequently asked questions:

A contract caterer is a catering company that is hired by a company or organisation to provide catering services every day or on a very regular basis. And surprise surprise, they usually (but not always) sign a contract to provide these services for a set period of time.

The range is huge. A lot of large businesses will use a contract caterer to provide food to their staff. Schools and universities use them for their students. Attractions like museums, galleries and sports venues might have a contract caterer in to run their restaurant or café – in business terms these last ones are often called concessions.

Right now, we work exclusively in workplaces. That’s the arena we find most exciting, because it’s about fitting food into the rhythm of people’s everyday lives and understanding what really gets them going and inspired.

Again, this varies. Concessions are similar to a shop or café, so the person eating the food or drink is usually the one who pays for it. In a lot of workplaces or in education, the catering is subsidised – the cost is split between the organisation and the diner.

More recently a lot of workplaces have started to cover all of the costs of food themselves – so their staff eat for free. In fact, plenty of our own clients do just that.

Nuh uh. The type of food a contract caterer makes really depends on the specific caterer and also what the client needs. We cook all our food from scratch every day and design healthy menus that reflect what Londoners enjoy when they eat out. Beyond that we adapt our services to what’s right for each client.

Other contract caterers might focus more on offering very simple food to keep costs low, or making food that is easy to store for a long time. Which, yes, can sometimes mean frozen pizzas. But that’s not us!

At the moment, in line with COVID measures in offices and other workplaces, we are offering a range of freshly prepared packaged food – Fuel by Fooditude.

The selection of a contract caterer is usually done through a tender or RFP process. The organisation will either advertise that they’re looking for a caterer or contact a load of catering companies and ask them to enter the process, which can go through several stages.

At the very least this process will include the caterer submitting a proposal. The proposal explains what food and services they will offer based on what the organisation says they want. The best proposal wins!

Nope. Some employ thousands of people, but we’re proud to be a medium, family-run company of just over 90 staff. That’s an advantage to you because it means we can provide a dedicated and fast service without long lines of management to slow things down.

Absolutely not! The beauty of our service is that we have central production kitchens and can provide hot and cold food to your office every day.

It really depends on the service you require and the number of people in your office. Fooditude’s prices start from £12/head/day. Packaged meals are separately priced. For coffee bars and fridge/snack stocking we bill inventory at cost but add a management fee.

Generally our contracts are 1-5 years. However, for offices in transition we can provide a month-to-month service.

Yes! Although our core business is to provide workplace food we can also do your stocking depending on the size of your office and the frequency you require.

In order to be cost effective for both us and the client we usually say the office needs to have 50+ staff.

Who's hungry?